Privacy Policy

 Last updated: February 9, 2026

This Privacy Policy explains how Healing Garden LLC (“we,” “us,” or “our”) collects, uses, and protects your information when you visit our website, book an appointment, purchase a gift card, or otherwise interact with our services.

By using our services, you agree to the collection and use of information in accordance with this Privacy Policy.

We may collect the following types of information:

Contact information

• Name
   
• Phone number
   
• Email address
   
• Mailing address (if provided)
   

Appointment and service information

• Appointment dates and times
   
• Services booked
   
• Preferences related to your massage (pressure, areas of focus, etc.)
   

Health-related information (intake forms)

• Information you choose to share on our intake or update forms (for example: relevant medical conditions, injuries, surgeries, pregnancy status, and other details needed to provide safe massage services).
   

We only use this information to provide safe, professional, therapeutic services. We are not a medical clinic and do not provide medical diagnosis or treatment.

Payment information

• We do not store full credit card numbers on our own systems. Payments are processed securely by third-party payment processors such as Square. They may collect and store your payment information in accordance with their own privacy policies.
   

Usage information

• Basic information about how you interact with our website (such as pages visited, approximate location, and device type), which may be collected through cookies or similar technologies.
   

We use your information for purposes such as:

• Scheduling and managing appointments
   
• Providing massage and related services
   
• Sending appointment confirmations and reminders
   
• Sending links to health intake or update forms
   
• Responding to your questions or customer service requests
   
• Processing payments and managing gift cards
   
• Maintaining internal records (e.g., visit history)
   
• Complying with legal obligations
   

If we ever send promotional messages (for example, special offers or announcements), we will only do so in accordance with your communication preferences, and you may opt out at any time.

We may use your mobile phone number to send appointment-related text messages, such as:

• Appointment confirmations, updates, or reminders
   
• Links to full intake or update forms before your session
   
• Important information about your upcoming appointment
   

These messages are transactional and related to your appointment, not general marketing messages, unless you separately opt in to receive marketing texts.

By providing your mobile number and booking an appointment, you agree that we may send you these appointment-related messages. Message and data rates may apply.

You can opt out of SMS messages at any time by replying STOP to any message we send, or by contacting us directly at:

• Phone: BusinessphonenumberBusiness phone numberBusinessphonenumber
   
• Email: BusinessemailaddressBusiness email addressBusinessemailaddress
   

We do not sell your personal information.

We may share your information with trusted third-party service providers who help us operate our business, such as:

• Square (payments, appointments, customer management)
   
• Twilio or similar providers (sending text messages)
   
• Online form providers (for intake and update forms)
   
• Website hosting and analytics providers
   

These third parties are only allowed to use your information to perform services for us and are expected to protect your information appropriately.

We may also disclose information if required to do so by law, or in response to a valid legal request, or to protect our rights, safety, or property, or that of our clients and staff.

We retain your information for as long as necessary to:

• Provide your services and maintain appointment history
   
• Comply with legal, accounting, or reporting requirements
   
• Maintain records of your consent and communication preferences
   

If you wish to request that we delete certain information, you may contact us using the details below. Some information may need to be retained for legal or legitimate business reasons.

You have choices regarding how we use your information:

SMS/text messages

• You can opt out of appointment-related text messages at any time by replying STOP to any SMS we send, or by contacting us directly.
   

Email communications

• If we send promotional emails, you may unsubscribe using the link in the email or by contacting us.
   

Access and updates

• You may request to review, update, or correct the personal information we have about you by contacting us.
   

We take reasonable steps to protect your information from unauthorized access, use, or disclosure, including limiting access to staff who need the information to perform their work and using secure third-party service providers.

However, no method of transmission over the internet or method of electronic storage is 100% secure, so we cannot guarantee absolute security.

Our services are intended for adults. We do not knowingly collect personal information from children under the age of 13 without the consent of a parent or legal guardian. If you believe a child has provided us with personal information, please contact us so we can take appropriate action.

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top of this page. Your continued use of our services after any changes means you accept the updated policy.

If you have any questions about this Privacy Policy or how we handle your information, please contact us:

Healing Garden LLC
1525 N. Gilbert Road Suite 106C
Gilbert, AZ 85234
Phone: (602) 810-5931
Email: hgarden099@gmail.com
Website: https://healingardenmassageaz.com

Program name: Healing Garden Massage Intake Form SMS
Phone number: Messages are sent from our 10-digit business number.

Healing Garden Massage (“we,” “us,” “our”) uses text messages (SMS) only to send clients secure links to their massage health intake or update forms and, when needed, brief follow-ups related to completing those forms.

We do not use this SMS program for appointment confirmations, reminders, or any promotional or marketing messages.

Message and data rates may apply to any messages sent to you from us and to us from you, depending on your mobile carrier plan.

Message frequency will vary based on your appointments and whether an updated intake form is required, but you can generally expect:

• 0–2 text messages per appointment that needs a new or updated intake form.
   

We do not intentionally send frequent or excessive messages.

You may opt in to receive intake-form text messages by:

• Providing your mobile phone number when booking an appointment online or in person, and
   
• Agreeing to receive SMS messages for intake and update forms only, as described on our website and booking information.
   

You may receive intake forms by other methods (for example, email or in-person paper forms) if you prefer not to receive SMS messages.

• To stop receiving SMS messages:
  Reply STOP to any message we send. You will receive a one-time confirmation text, and after that you will no longer receive intake-form SMS messages from us at that number. If you wish to resume messages in the future, you can reply START.
   
• For help or questions about our SMS program:
  Reply HELP to any message we send, or contact us at:
   
  • Phone: (480) 507-3308
     
  • Email: hgarden099@gmail.com
     

We respect your privacy. We use your phone number only to send you links and brief reminders related to your massage health intake or update forms. For more information about how we collect, use, and protect your information, please see our Privacy Policy:

linktoyourPrivacyPolicypagelink to your Privacy Policy pagelinktoyourPrivacyPolicypage

Carriers are not liable for any delayed or undelivered messages.

Delivery of SMS messages is subject to effective transmission by your mobile carrier and is outside of our control.

We may update these SMS Terms & Conditions from time to time. When we do, we will revise the “Last updated” date at the bottom of this section. Your continued participation in the SMS program after any changes means you accept the updated terms.

Last updated:February 9, 2026